Spearhead Cleaning Operations

4 days ago

Surat, Gujarat, India beBeeCleaning Full time ₹ 90,00,000 - ₹ 1,20,00,000

Job Title: Cleaning Excellence Manager

ISS is a workplace experience and facility management company, providing solutions that contribute to better business performance. We make life easier, more productive, and enjoyable for our clients.

The ISS Group has grown to become one of the world's leading Facility Services companies with presence in over 30 countries across Europe, Asia, North America, Latin America, and Pacific.

ISS India has been operating since 2005 and has grown to over 44,000 employees. With over 1,000+ clients, managing 180 million square feet of blue-chip facilities, serving over 750k+ meals per day, securing and guarding over 2500 facilities, we have a presence in 150+ cities across 21 States.

Responsibilities
  • Develop a comprehensive strategy for housekeeping services aligning with overall corporate objectives.
  • Establish performance metrics (KPIs) to measure and continuously improve cleaning quality, efficiency, and employee satisfaction.
  • Oversee the housekeeping department, including labor costs, equipment procurement, and supply management.

Operational Excellence and Quality Assurance:

  • Implement standardized cleaning protocols, procedures, and quality standards for all workstations, meeting rooms, common areas, restrooms, and pantries.
  • Conduct regular inspections and audits of all facilities to ensure compliance with company standards and regulatory requirements.
  • Leverage technology to optimize workflows and track service delivery.

Team Leadership and Development:

  • Lead and manage a team of housekeeping staff, supervisors, and vendors, fostering accountability and high performance.
  • Develop training programs covering best practices, safety protocols, and customer service.

Health, Safety, and Compliance:

  • Ensure full compliance with health and safety regulations related to commercial facilities.
  • Implement infection prevention and control measures, especially for high-touch surfaces.

Key Responsibility: Developing a Comprehensive Strategy for Housekeeping Services.
Key Skill: Establishing Performance Metrics (KPIs).

Our mission is to provide exceptional service while maintaining a healthy and safe work environment. If you are passionate about delivering high-quality results and exceeding expectations, we encourage you to explore this opportunity further.

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