
Community Solar Solutions Specialist
18 hours ago
Job Opportunity:
We are seeking a skilled professional to join our fast-growing team dedicated to community-powered solar solutions. Our mission is to make it easy for communities to replace big energy with community solar, powered by their peers.
Key Responsibilities:
- Provide high-level technical assistance to installation companies/customers/manufacturers (troubleshooting, problem resolution, RMA's).
- Handle and log all technical inquiries.
- Perform installation quality checks & collect installer feedback.
- Maintain CRM records and prioritize customer service/maintenance requests.
- Escalate critical issues to the Construction Manager.
- Track post-installation smart meter applications.
Requirements:
- Experience in the solar industry or education in renewable energy preferred.
- Strong communication (written & verbal) and interpersonal skills.
- Engineering/Technical Support/Service Engineer background.
- Knowledge of solar, battery systems, and electrical diagrams.
- Familiarity with CRM tools & MS Office.
- Problem-solving mindset, self-motivated, flexible with hours.
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