Community Solar Solutions Specialist

18 hours ago


Lucknow, Uttar Pradesh, India beBeeSustainability Full time ₹ 4,00,000 - ₹ 6,00,000

Job Opportunity:

We are seeking a skilled professional to join our fast-growing team dedicated to community-powered solar solutions. Our mission is to make it easy for communities to replace big energy with community solar, powered by their peers.

Key Responsibilities:

  • Provide high-level technical assistance to installation companies/customers/manufacturers (troubleshooting, problem resolution, RMA's).
  • Handle and log all technical inquiries.
  • Perform installation quality checks & collect installer feedback.
  • Maintain CRM records and prioritize customer service/maintenance requests.
  • Escalate critical issues to the Construction Manager.
  • Track post-installation smart meter applications.

Requirements:

  • Experience in the solar industry or education in renewable energy preferred.
  • Strong communication (written & verbal) and interpersonal skills.
  • Engineering/Technical Support/Service Engineer background.
  • Knowledge of solar, battery systems, and electrical diagrams.
  • Familiarity with CRM tools & MS Office.
  • Problem-solving mindset, self-motivated, flexible with hours.


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