
Education Relationship Manager
18 hours ago
We are seeking a skilled professional to handle student retention and renewal of subscriptions.
The ideal candidate will be responsible for:
- Retaining and renewing student subscriptions
- Engaging with customers via calls and messages
- Achieving monthly targets in a performance-driven environment
- Maintaining customer feedback and ensuring timely action
To succeed in this role, you should have:
- Excellent English communication and written skills
- Computer Science or technical background (preferably)
- Prior experience in Edtech B2C sales (min 6 months)
- Exceptional communication and influencing skills
- Results-driven mindset with experience in target-centric roles
We offer a collaborative team culture, career growth opportunities, and a competitive compensation package. If you're passionate about education and customer relationships, we would like to hear from you.
Key ResponsibilitiesStudent RetentionDeliver excellent customer service to ensure high levels of satisfaction and loyalty among students and parents.
Renewal SalesMeet and exceed monthly targets through effective sales strategies and techniques.
Customer EngagementDevelop strong relationships with customers to build trust and increase chances of renewal.
Performance MetricsTrack and analyze key performance indicators to optimize sales performance and improve customer satisfaction.
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