
Senior Subscription Billing Specialist
13 hours ago
Job Title: Zuora Engineer
A skilled subscription billing professional is required to address a critical single point of failure in our global operations infrastructure. This role is pivotal in stabilising business continuity and enhancing customer experience workflows across our global footprint.
- Main Responsibilities:
- Identify and resolve risks within the subscription billing platform to ensure operational continuity
- Design and optimise customer experience workflows across billing and subscription journeys
- Collaborate with Product, Finance, and CX teams to align capabilities with business goals
- Implement best practices for configuration, automation, and data integrity
- Provide technical leadership and documentation to reduce future dependency risks
Candidate Requirements:
- Proven experience as a subscription billing specialist or architect in enterprise environments
- Deep understanding of subscription billing models and customer lifecycle management
- Hands-on expertise with APIs, workflow design, product catalog, and reporting
- Experience integrating with CRM (e.g. Salesforce), ERP, and data platforms
- Strong analytical and problem-solving skills, with a focus on customer experience
- Excellent communication and documentation abilities
Benefits:
- Contribute to shaping the future of subscription billing solutions
- Pursue opportunities for professional growth and development
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