
Senior Order Coordinator
17 hours ago
The Order Management Specialist is responsible for managing orders from start to finish. This includes processing email Purchase Orders, retrieving orders from partner portals, verifying pricing and availability, coordinating with purchasing, and providing inside sales support.
Key Responsibilities:
- Customer service and communication
- Order fulfillment and management
- Inventory management and coordination
- Problem-solving and troubleshooting
Requirements:
- A high-energy individual who can work under pressure in a fast-paced environment with a positive attitude
- Customer-centric approach
- Strong time management skills to prioritize daily tasks effectively
- Demonstrated initiative to resolve complex customer issues efficiently
- Ability to work proactively and exercise judgment
- Strong attention to detail
- Excellent interpersonal, communication, and customer service skills
- Ability to work collaboratively in a team environment
- Proficiency in Microsoft Office and ERP systems, such as SAP and Salesforce
Education and Experience:
- Bachelor's degree in business or related field
- 4+ years of experience in account management and customer service in a high-tech environment
- Basic accounting knowledge and understanding of international trade principles
Frequently Asked Questions:
- What are the key responsibilities of an Order Management Specialist?
- What skills and qualifications are required for this role?
- What education and experience are necessary for this position?
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