Healthcare Team Leader
1 day ago
CompuGroup Medical is an innovator and leader in e-health services, offering a full scope of Revenue Cycle Management (RCM) services as well as Business Process Outsourcing (BPO) services.
SalaryWe offer a competitive salary range of $90,000 - $110,000 per year, based on experience.
Job DescriptionThe successful candidate will lead our team of customer service representatives, providing supervision and training to ensure peak productivity and performance. Key responsibilities include:
- Create an inspiring team environment with an open communication culture
- Problem Identification/Analysis & Reporting
- Provide general customer service and support to customers
The ideal candidate will have excellent English communication skills, client-facing experience, and strong people management skills.
Required Skills and QualificationsTo be successful in this role, you will need:
- 6 years of experience in the industry, with minimum 2 years of experience as SME/Team leader
- Excellent English communication skills (verbal and written)
- Client Facing experience with strong people management skills
We offer a comprehensive benefits package, including:
- An extensive group health and accidental insurance program
- A safe digital application and a structured and streamlined onboarding process
- Flexible day/night shift options
At CompuGroup Medical, we promote Diversity, Equity, and Inclusion, and offer unparalleled growth opportunities in the industry.
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