Building Host Team Member

3 days ago

Vadodara, Gujarat, India beBeeCoordinator Full time ₹ 9,00,000 - ₹ 12,00,000
Hostel Coordinator

This role is ideal for individuals who enjoy interacting with diverse groups of people and are skilled at managing multiple tasks simultaneously.

  • Manage the front desk operations, handle guest relations, address student accommodation and hostel-related concerns, and coordinate with internal teams to ensure smooth functioning of Building B (hostel & guest accommodation).

Key responsibilities include:

Guest Relations
  • Ensure professional and courteous handling of phone calls, emails, and in-person queries.
  • Maintain visitor records, appointment schedules, and check-in/check-out logs.
Student Support
  • Act as a liaison between students and administration for hostel-related queries.
  • Address and resolve student complaints related to facilities and services.
Visiting Faculty Accommodation
  • Manage bookings, check-in, and check-out process for visiting faculty and institute guests.
  • Ensure rooms in Building B are well-prepared, clean, and meet hospitality standards.
Facility Management
  • Monitor upkeep, cleanliness, and functionality of hostel and guesthouse facilities.
  • Coordinate with housekeeping, maintenance, and security teams for smooth operations.
Administrative Support
  • Manage documentation related to hostel occupancy, guest bookings, and complaint registers.
  • Assist in preparing periodic reports on student/guest satisfaction and property maintenance.

For this position, we seek candidates with excellent communication and interpersonal skills, strong problem-solving abilities, and proficiency in MS Office. A graduate degree in Hospitality, Administration, or a related field, along with 2-4 years of experience in front desk, guest relations, or facility management, is preferred.

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