Senior Server Support Professional

4 days ago

Bengaluru Bangalore Gurgaon Gurugram Mumbai, India beBeeEngineer Full time ₹ 15,00,000 - ₹ 28,00,000
Job Description:

The server support engineer is responsible for the build out, maintenance, and troubleshooting of infrastructure environment. A self-starter with extensive hands-on background in server support, remote datacenter management, and troubleshooting is required.

  • This role takes charge of issues for on-and-off site network users through LAN, applications, and hardware support.
  • Responsible for moves, additions, and changes to software, hardware, and network as they relate to office space reorganization, facilities relocation, or start-up.
  • Provide general and routine technical support to a broad range of installation, patching, configuration, and updates to Operating Systems and non-OS vendor application requiring the ability to research, analyze, and resolve problems effectively.
  • Maintain documented procedures for Windows Infrastructure.
  • Collaborates with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems.

Key Responsibilities:

  1. Manage server infrastructure operational team including but not limited to Server, Virtualization, Storage, including Backup.
  2. Define, execute, and deliver operational transformational service strategies for servers and storages, resulting in operational excellence and best-in-class services.
  3. Ensure Operations and Service Delivery strives to improve the service, achieve operational excellence, highly customer and process focused.
  4. Drive the efficiency and effectiveness of the outage incident management process.
Required Skills and Qualifications:
  • Active Directory
  • DNS
  • DHCP
  • Virtualization (VMWARE HyperV)
  • Server Patching (Bigfix)
  • Server VA remediation
  • Good Communication Skills
Benefits:

A challenging role that offers the opportunity to work in a fast-paced environment with a dynamic team.

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