
Senior Technical Support Specialist
2 weeks ago
Job Summary:
Veeva CDMS ProfessionalThis role is responsible for identifying and resolving technical issues related to applications, working collaboratively with cross-functional teams to resolve problems, and providing support to end users.
Key Responsibilities:- Experience in Veeva Vault is a must.
- A strong understanding of ITIL processes and support is required.
- Ability to troubleshoot complex technical issues efficiently.
- Responsible for identifying and resolving technical issues.
- Collaborate with cross-functional teams to resolve problems.
- Provide effective support to end users.
- Stay updated with the latest technologies and industry trends.
- Perform root cause analysis and implement preventive measures.
- Conduct regular system audits to ensure data integrity and security.
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