Senior Leadership Position
7 days ago
About the Role
We are seeking a highly skilled and experienced Senior Leadership Position to join our team at Leap, a global student mobility platform. In this role, you will be responsible for driving numbers and fueling growth by working closely with our leadership team and counsellors.
The key responsibilities of this position include:
- Meeting team targets for leads, applications, and visas
- Developing a strong and efficient counseling team
- Resolving escalations and ensuring a smooth student journey
- Conducting training sessions and helping build a world-class team of counselors
- Maintaining high satisfaction ratings
- Reporting and data management
- Implementing organizational values, goals, and objectives within the team
- Collaborating with internal and external stakeholders to achieve set targets
- Pipeline forecasting and management
- Identifying, analyzing, and rectifying operational issues in coordination with immediate supervisors
Ideal Candidate
We are looking for a candidate with:
- A minimum of 2 years of experience in leading a team of at least 6 counselors
- In-depth knowledge of edtech and study abroad
- Excellent written and spoken communication skills, with the ability to present to large audiences
- Previous stakeholder management experience is desirable
- Proficiency in MS Office and other web conferencing tools
- Expertise in time management, analytical, and organizational skills, as well as prior experience in team management
About Leap
Leap is a global student mobility platform that empowers students' aspirations for a global career and education. We are a lean, rockstar team that is entrepreneurial, moves fast, and operates with extreme ownership. We are backed by Sequoia, Jungle Ventures, Owl Ventures, and Harvard, and we are leaders in our space by a mile.
What You'll Be Doing
In this role, you will have the opportunity to tackle complex and challenging problems, with massive upside if you solve them. You will work in a super-fast-paced environment that will challenge you, with enough resources to be audacious, and mentorship from an experienced founding team. The estimated salary for this position is around $120,000-$150,000 per year, based on location and industry standards.
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