Senior Associate, Client Processing Team Lead

4 weeks ago


Chennai, Tamil Nadu, India BNY Full time

At BNY, we empower our employees to grow and succeed in a dynamic and inclusive work environment. As a leading global financial services company, we touch nearly 20% of the world's investible assets. Our 50,000+ employees bring their unique perspectives to create solutions that benefit businesses, communities, and people everywhere.

We're seeking a talented individual to join our BNY Pershing India Operations team as a Senior Associate, Client Processing Team Lead. This role is located in Pune, Maharashtra, and offers a hybrid work arrangement.

In this role, you will be responsible for managing an operational team dealing with client holdings in the UK and EMEA markets. You will need to have a basic understanding of the investment banking industry, including client/investor reporting, portfolio performance analysis, data extraction from external sources, investor holding valuation, and holding report generation.

Key responsibilities include:

  • Managing a team of professionals to ensure timely and accurate completion of tasks
  • Developing and implementing process improvements to enhance team efficiency and productivity
  • Collaborating with multiple teams to ensure seamless service delivery
  • Ensuring high accuracy levels and meeting set SLAs
  • Resolving client queries and escalating issues as needed
  • Recruiting, developing, and motivating staff to maximize their individual contribution and professional growth

To be successful in this role, you will need:

  • Experience managing multi-disciplinary teams across multiple locations
  • Direct experience dealing with employee relations activities
  • 6-10 years of related experience in a similar reporting development and analytical field
  • Bachelor's or Master's degree in commerce or a related discipline, or equivalent work experience
  • Demonstrable understanding of FCA, CASS, and CBI CAR rules
  • Strong systems skills and ability to define and manipulate data

At BNY, we're committed to creating an inclusive and diverse work environment. We offer a range of benefits and rewards, including competitive compensation, flexible global resources, and access to wellbeing programs. We're an Equal Employment Opportunity/Affirmative Action Employer and welcome applications from underrepresented groups.



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