
Effective Order Manager
3 days ago
Our organization is seeking an experienced Order Management Specialist to play a key role in ensuring seamless order management processes.
- Key Responsibilities:
- Utilize exceptional communication skills to coordinate with internal teams and clients, ensuring timely and efficient support.
- Drive accuracy and efficiency by leveraging hands-on experience in handling order entry processes.
- Manage deliveries according to service level agreements, ensuring high-quality customer experiences.
- Provide proactive support to clients and internal production teams, addressing their needs promptly and effectively.
- Facilitate client meetings via audio/webex conferences, fostering open communication and collaboration.
- Drive the team towards agreed-upon individual KPIs, promoting a culture of excellence and accountability.
- Create and analyze reports on track status, issues, and risks, highlighting major concerns to project leadership and stakeholders.
- Qualifications:
- Minimum graduate degree with at least 6 years of relevant experience.
- Excellent written and verbal communication skills are essential for success in this role.
- Proficient in MS Office applications, particularly MS Excel and Word.
By making a significant impact on our customers' experiences, you will have the opportunity to grow professionally in a dynamic and supportive environment.
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