Team Leader

3 weeks ago


Udaipur, Rajasthan, India AccorHotel Full time
Job Description

As a Team Leader at AccorHotel, you will be responsible for organizing the work and number of personnel according to the level of activity. You will share the responsibility for meeting the department's targets with your superior and take part in inventories and manage stocks under your responsibility. You will also analyze results and implement corrective actions as necessary.

Key Operational Responsibilities
  • Financial
  • Assist F&B management with achieving financial targets
  • Supervise the team's sales attributes
  • Offer suggestions and advice to guests regarding the different services available
  • Organize the F&B point of sale/outlet for operations as per the Hotel Standards
  • Increase revenue for the point of sale through additional sales techniques
  • Help the point of sale attain profitable results
  • Help increase guest loyalty through quality of service
Operational
  • Behave and act in an exemplary fashion embodying the brand mindset
  • Help employees improve their skills and provide support for career development
  • Manage the team on a shift basis
  • Ensure guest satisfaction quality and high standards of service for customers
Team Management
  • Evolves working methods in line with brand philosophy
  • Respects labor laws particularly when preparing work schedules
  • Integrates, trains, and manages personnel
  • Ensures staff are well presented (clothing, personal hygiene, etc.)
  • Ensures smooth coordination between different departments (Restaurants, kitchens, bars, lobby, etc.)
General Duty
  • Is attentive to guests' requests and meets them
  • Ensures the workplace remains clean and tidy and the safety of consumable goods by always respecting brand standards
  • Respects the instructions and safety guidelines for the equipment/s used
  • Respects the hotel's commitment to the Environment Charter (saving energy, recycling, sorting waste, etc.)
  • Comply with hotel security fire regulations and all health and safety legislation
  • Assist other departments wherever necessary and maintain good working relationships
Inter-Personnel Traits
  • Committed to delivering high levels of customer service
  • Positive attitude
  • Good communication skills
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Resilience
Qualifications
  • Degree/Diploma in Hotel Management
  • Relevant experience in F&B and supervising a team
Remote Work

No

Employment Type

Full-time


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