Customer Service Specialist

1 week ago

Jodhpur, Rajasthan, India beBeeCustomerSupport Full time ₹ 2,70,000 - ₹ 4,20,000

Delivering exceptional customer service is a key component of this role. The ideal candidate will be able to handle international customer calls efficiently and professionally, understanding the needs of customers and providing appropriate solutions.

Responsibilities:

  • Handle international customer calls with professionalism and poise.
  • Understand customer requirements and provide tailored solutions.
  • Troubleshoot complex problems and escalate when necessary.
  • Follow established protocols for call handling and maintain high-quality standards.
  • Accurately record interactions in a detailed and organized manner.
  • Meet performance targets for customer satisfaction, call time, and resolution.

Benefits of this role include:

  • Opportunity to work with a diverse range of customers
  • Challenging and dynamic work environment
  • Possible opportunities for career growth and development

This is an excellent opportunity for someone looking to develop their skills and experience in customer service.

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