Airport Travel Coordinator

2 days ago

Coimbatore, Tamil Nadu, India beBeeService Full time ₹ 30,00,000 - ₹ 60,00,000

Flight Service Representative Role

This full-time hybrid position involves assisting passengers with travel procedures at an airport. The job requires coordinating passenger movements, managing check-in processes, and ensuring compliance with safety protocols.

Key Responsibilities:

  • Support passengers with check-in, baggage handling, and boarding
  • Provide accurate information about flight schedules, cancellations, and airport facilities
  • Maintain adherence to safety standards
  • Manage passenger inquiries and concerns efficiently

Required Skills:

  • Excellent customer service and interpersonal skills for effective interaction with passengers
  • Knowledge of airline operations and relevant procedures
  • Ability to manage passenger data and operate check-in systems proficiently
  • Strong problem-solving and conflict resolution skills to handle challenging situations
  • Effective communication in English and local languages
  • Capacity to work under pressure and adapt to a fast-paced environment
  • Flexibility to work variable shifts, including nights, weekends, and holidays
  • Basic IT skills and familiarity with computer systems
  • Prior experience in airport operations or customer-facing roles is advantageous
  • A high school diploma or equivalent is required; a bachelor's degree is preferred

Work Environment:

The ideal candidate will thrive in a dynamic, ever-changing environment where flexibility and teamwork are essential. This role offers opportunities for growth and professional development within the organization.

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