Customer Service Representative

2 weeks ago

Cochin, Kerala, India beBeeCustomer Full time ₹ 54,00,000 - ₹ 1,08,00,000

Program Overview:

The Customer Support role involves working closely with internal teams, learners, and external partners to deliver high-quality services. This position requires strong organizational skills, attention to detail, and excellent communication skills.

Key Responsibilities:

  • Support program execution by coordinating with stakeholders, managing learner onboarding, and resolving queries promptly.
  • Analyze program data to identify gaps and suggest improvements.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.

Requirements:

  • Bachelor's degree in a relevant field.
  • 0–3 years of experience in customer support or a similar role (fresh graduates with relevant skills are welcome).
  • Strong analytical skills, proficiency in MS Excel, and basic data handling.
  • Excellent verbal and written communication skills.
  • Well-organized, detail-oriented, and able to handle multiple tasks.

Why It's Great:

This role offers a unique opportunity to work in a dynamic environment, collaborate with cross-functional teams, and contribute to the growth and success of our learners.

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