Senior Team Manager

2 days ago


Hyderabad, Telangana, India Randstad Enterprise Full time
Job Title: Senior Team Manager

Job Summary:

As a Senior Team Manager at Randstad Enterprise, you will be responsible for leading a team of professionals in achieving established schedules and resolving technical or operational problems. You will also be responsible for managing individual performance, coaching, mentoring, and motivating team members to ensure high-quality output.

Key Responsibilities:

- Help meet established schedules or resolve technical or operational problems.
- Management of individual performance to assess volume of workload and quality of output.
- Coach, mentor, and motivate team members.
- Provide day-to-day team oversight.
- Develop client relationships to provide innovative solutions and continuous improvement.
- Monitor account activities to ensure compliance and quality.
- Provide support and collaborate with recruiters, sourcers, and coordinators.
- Coordinate and facilitate all employee on-boarding activities.
- Assist with recruitment process compliance and system administration.
- Assess and audit quality of work according to established metrics, goals, and expected performance levels for all team members; provide feedback and coaching as needed in partnership with Manager.
- Identify areas of process improvement and provide recommendations to streamline efficiencies.
- Act as first point of contact for escalations - investigate root causes and provide recommended next steps.
- Collaborate on special projects.
- May act as a consultative partner who appropriately manages expectations and communicates recruiting plans and timelines.
- Meet or exceed assigned daily/weekly account goals.
- Regularly monitor and motivate team to meet performance scorecard to ensure all SLAs and KPIs are being met.
- Act as gatekeeper for process documentation and assist Manager with reporting.
- Ensure that requisition activity is properly documented including candidate disposition to meet compliance and SLA/KPI tracking.
- Maintain working knowledge of RSR and other up-to-date recruiting methodologies.
- Act as backup to the Manager in communicating with clients and team members.

Requirements:

- Strong customer focus and customer service skills.
- Prior RPO Administration experience is required.
- Excellent communication, multi-tasking, and organizational skills.
- Possess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory, and/or business data.
- Track record of high achievement.
- Demonstrated success working on teams.
- Experience describing and documenting specific requirements.
- Ability to take direction and execute a plan.
- Must be detail-oriented with a concern for quality expressed by continually initiating system and process improvements.

Technical Requirements:

- Proficient with the Google environment including Gmail, Docs, Sheets, and Slides.
- Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook, and applicable tools.

  • Hyderabad, Telangana, India Epiq Full time

    About the Role:The Senior eDiscovery Team Manager will oversee a team of Project Managers and Associate Project Managers working on the coordination and execution of eDiscovery Projects. This role is part of the Client Services Team serving North America clients from other geographies. The ideal candidate will have relevant experience in team management and...


  • Hyderabad, Telangana, India Epiq Full time

    About the Job:The Client Services Associate Manager will oversee a team of Project Managers and Associate Project Managers working on eDiscovery projects. This role is part of the Client Services Team serving North America clients from other geographies. Successful candidates will have relevant experience in team management and service delivery in...


  • Hyderabad, Telangana, India Admin Looks Full time

    Key Responsibilities:We are seeking a highly skilled Senior Sales Team Manager to lead our Tele Sales team in Hyderabad. The ideal candidate will have a minimum of 2 years of experience in a similar role and a strong background in EdTech or Insurance sales.The successful candidate will be responsible for:Managing a team of sales advisors to achieve daily and...


  • Hyderabad, Telangana, India Admin Looks Full time

    Job DescriptionAs a Senior Sales Team Manager, you will be responsible for leading a team of sales professionals in achieving daily and monthly collection targets. You will be responsible for managing the roster, ensuring maximum manpower utilization, and allocating telecalling lists to advisors. You will also be responsible for conducting daily briefings,...

  • Senior Team Lead

    1 day ago


    Hyderabad, Telangana, India 2coms Full time

    Job Title: Senior Team LeadAs a Senior Team Lead at 2coms, you will be responsible for leading large teams of up to 60 members. Your primary goal will be to ensure all operational duties are carried out in accordance with scheduled rosters and documented policies, while meeting the SLAs set by the client.Key Responsibilities:Lead and motivate the team to...


  • Hyderabad, Telangana, India Accor Full time

    Job Title: Senior Culinary Team MemberJob Summary:We are seeking a highly skilled and experienced Senior Culinary Team Member to join our team at Accor. As a key member of our culinary department, you will be responsible for leading a team of kitchen personnel and ensuring the highest standards of food quality and safety.Key Responsibilities:Train and...


  • Hyderabad, Telangana, India People First Consultants Full time

    Job Role: Senior Gsuite Team LeadKey Responsibilities:Monitor team performance and develop quality assurance frameworks.Design solution-oriented presentations for customers and deliver IQA fundamentals training to newly onboarded QAs.Analyze data to generate hypotheses and conclusions, and manage process transitions.Develop and deliver regular reports on...

  • Senior Team Lead

    3 days ago


    Hyderabad, Telangana, India Virtusa Full time

    Job Title: Senior Team LeadAbout the Role:As a Senior Team Lead at Virtusa, you will be responsible for ensuring that solutions and services are delivered to customers and stakeholders on time and in line with the SLA, company policies and controls. You will provide direction, instructions, and guidance to the team for achieving the set goal.Key...


  • Hyderabad, Telangana, India People First Consultants Full time

    Job Role: Senior G Suite Team LeadKey Responsibilities:Monitor team performance and develop quality assurance frameworksDesign solution-oriented presentations for customers and deliver IQA fundamentals trainingAnalyze data to generate hypotheses and conclusions, and manage process transitionsDevelop and deliver regular reports on program results to senior...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Job Title: Senior FinOps Analyst, Collections TeamWe are seeking a highly skilled and motivated Senior FinOps Analyst to join our Collections Team. As a key member of our team, you will be responsible for managing and resolving receivables-related queries received from Amazon customers.Key Responsibilities:Support Amazon's customers to resolve billing...


  • Hyderabad, Telangana, India FactSet Full time

    Job Title: Senior Team Lead, MS OpsAt FactSet, we are seeking a highly skilled and experienced Senior Team Lead to join our MS Ops team. As a key member of our operations team, you will be responsible for leading a team of minimum 7 members and driving operational efficiency across global teams.Responsibilities:Develop expertise in different FactSet...


  • Hyderabad, Telangana, India RealPage, Inc. Full time

    About the RoleThe Senior Technical Support Team Lead will be responsible for leading a team of technical support agents in providing exceptional customer service to RealPage's clients. The ideal candidate will have a strong technical background, excellent communication skills, and experience in managing a team.Key ResponsibilitiesLead and manage a team of...

  • Senior Manager

    6 days ago


    Hyderabad, Telangana, India PepsiCo Full time

    Job Title: Senior ManagerAt PepsiCo, we are seeking a highly skilled Senior Manager to join our IT Operations team. As a key member of our organization, you will be responsible for ensuring the effective delivery of Global Network Services.Job SummaryThe Senior Manager will be accountable for end-to-end infrastructure project delivery across multiple...


  • Hyderabad, Telangana, India Team Engine HCM Full time

    Job Title: API Management SpecialistWe are seeking a skilled API Management Specialist to join our team at Team Engine HCM. As an API Management Specialist, you will be responsible for designing, developing, and implementing API solutions that enable seamless integration across enterprise systems.Key Responsibilities:Design and develop RESTful APIs and...


  • Hyderabad, Telangana, India Team Engine HCM Full time

    Job Title: API Management SpecialistJob Type: Full-TimeWe are seeking a skilled API Management Specialist to design, develop, and implement API solutions that enable seamless integration across enterprise systems. As a key member of our team, you will work closely with cross-functional teams to ensure the successful delivery of API solutions that are...


  • Hyderabad, Telangana, India IBI Group Full time

    Technical Team Lead OpportunityWe are seeking an experienced Senior Maximo Technical Team Lead to join our dynamic software product development teams at IBI Group.In this role, you will play a key part in guiding the technical direction, development, and enhancement of our asset management solutions, including overseeing the design, development, testing, and...

  • Senior Manager

    6 days ago


    Hyderabad, Telangana, India Cyient Full time

    Job Title: Senior ManagerJob Summary:We are seeking a Senior Manager to join our team at Cyient. As a Senior Manager, you will be responsible for leading our marketing efforts and ensuring that our marketing activities are aligned with our business goals.Key Responsibilities:Develop and implement marketing strategies to drive business growth and revenueLead...

  • Senior Manager

    7 days ago


    Hyderabad, Telangana, India PepsiCo Full time

    Job Title: Senior ManagerThe Senior Manager will be responsible for leading the Revenue Growth Management (RGM) service delivery performance and its reporting. This role will oversee the governance framework of functional service delivery KPIs, operational performance scorecards, value discovery and realization tracking, and overall organization health...

  • Senior Manager

    7 days ago


    Hyderabad, Telangana, India Cyient Full time

    Job Title: Senior ManagerJob Summary:We are seeking a Senior Manager to join our team at Cyient. As a Senior Manager, you will be responsible for leading our marketing efforts and ensuring that our marketing activities are aligned with our business goals.Key Responsibilities:Develop and implement marketing strategies to achieve business objectivesManage and...


  • Hyderabad, Telangana, India DAZN Full time

    Job Title: Senior Dataminer Team LeadAbout the RoleWe are seeking a highly skilled Senior Dataminer Team Lead to join our team at DAZN. As a key member of our organization, you will be responsible for guiding and overseeing all activities within a team, ensuring seamless collaboration and effective communication among team members.Key...