Front Desk Associate

13 hours ago


India beBeeOperations Full time ₹ 5,00,000 - ₹ 10,00,000
Hotel Operations Manager

A key position within our organization is the hotel operations manager/executive/associate. This individual will be responsible for overseeing multiple facets of operations including front office, housekeeping, food and beverage, guest experience, facilities management & engineering, security & safety, etc.

Key Responsibilities:
  • Possessing a thorough understanding of the hospitality industry with extensive work experience.
  • Familiarity with our vision, business expansion plans, operational standards, etc.
  • Managing a hotel under a brand network and optimizing its operations.
  • Supervising various functions and human resources (blue/white collar).
  • Ensuring operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc.
  • Handling and resolving escalations and grievances.
  • Liaising with various departments and maintaining a cordial relationship.
  • Coordinating with other departments within the company to resolve issues.
Qualifications:
  • Hospitality graduate/post-graduate or diploma in hospitality.
  • Minimum 1-3 years of experience in a hotel, hostel, guest house, etc.
  • In-depth operational knowledge of hotel operations.
  • Exceptional communication, interpersonal, and time-management skills.
  • Willingsness to relocate anywhere in southern India.
  • High attention to detail.

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