
S&F Supply Chain Professional
2 weeks ago
This is a walk-in job for the position of S&F Tower Control/Supply Chain - CT & EPOQ track and After Sales Claim administration.
Key Responsibilities:- Handling cases / requests by Stores, Customer Care Centre through emails, maintaining quality & TAT while meeting throughput, Processing Manual pay out, understanding on Sold-to, ship-to party etc., SO creation, good understanding on Cancellation process, checking Cancellation Report, Coordinating with Supplier to cancel PO.
- Inventory management, follow up with Stake Holders, Dealing with Hub/ Store, Processing of Inventory, good understanding on stock movement, good understanding on Cross- docking (Logistic technique that reduces storage time & speed up delivery goods).
- Dealing with Supplier report, Expertise on checking / dealing orders with suppliers, reschedule production date / ETA, good understanding about PO, Fixing all exceptions of PO & matching Invoices with fixed PO.
- Daily handling of queries reported from CCC (Customer care center) and stakeholders within the Nordics.
- Coordinate product flow within all parties involved (transporters, customer service, stores, hubs, and warehouses) to meet team goals and KPIs.
- Warehouse inventory management and return to stores.
- Daily communication via email with all parties involved.
- Ensure requirements from business partners are fulfilled on time and in requested quality.
- Find, investigate, and fix all exceptions arising from systems.
- Graduate qualification.
- Flexible Shifts.
- Notice period: immediate to 30 days.
- Tower Control: Handling cases / requests by Stores, Customer Care Centre through emails, maintaining quality & TAT while meeting throughput, Processing Manual pay out, understanding on Sold-to, ship-to party etc., SO creation, good understanding on Cancellation process, checking Cancellation Report, Coordinating with Supplier to cancel PO.
- Supply Chain - CT & EPOQ track: Inventory management, follow up with Stake Holders, Dealing with Hub/ Store, Processing of Inventory, good understanding on stock movement, good understanding on Cross- docking (Logistic technique that reduces storage time & speed up delivery goods), Dealing with Supplier report, Expertise on checking / dealing orders with suppliers, reschedule production date / ETA, good understanding about PO, Fixing all exceptions of PO & matching Invoices with fixed PO.
- After Sales Claim administration: Good understanding on claim processing, creating claims/tickets, dealing with supplier, credit note handling investigation, follow up on credit note, Booking Credit Note Creation of Manual RFC (request for credit) match RFC to credit, categorize of items refund process. Idea on debit note.
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