
Global KYC Process Manager
2 weeks ago
The Global KYC Knowledge Manager plays a pivotal role in ensuring compliance with regulatory requirements and internal policies related to Know Your Customer (KYC) processes.
Key Responsibilities include:
- Providing expert advice on KYC-related matters, including regulatory changes and best practices.
- Advisory support on high-risk and complex client KYC review cases
- Collating feedback for monthly QA reports from various stakeholders, discussing with KYC makers/checkers, and seeking support from relevant stakeholders. Presenting the final feedback to QA, conducting root cause analysis (RCA) from QA & QC reports to identify error trends and knowledge gaps.
- Supporting the implementation of global financial crime program requirements as they relate to KYC.
- Ensuring compliance with regulatory requirements and industry best practices.
- Overseeing necessary escalations to relevant stakeholders. Serving as the primary contact for the KYC team in query resolution.
- Identifying opportunities for process enhancements and implementing changes to improve efficiency and effectiveness.
- Partnering with onshore and offshore teams to drive consistent interpretation and application of KYC requirements.
- Collaborating with regional KYC teams to ensure consistency in processes and procedures.
- Conducting training and knowledge-sharing sessions for team members to enhance their understanding of KYC processes and regulatory requirements.
- Developing training materials and resources to support ongoing education.
- Acting as a liaison between the KYC team and other departments, providing updates and insights on KYC activities.
- Engaging with external stakeholders, including regulators and auditors, as required.
- Proactively identifying potential risks and providing recommendations to mitigate identified risks.
- Ensuring that KYC processes are aligned with the bank's risk management framework.
- Actively monitoring regulatory changes in Singapore and advising stakeholders on implications.
- Assisting, tracking, monitoring, and ensuring all action points part of audit/compliance testing are completed on time, with no open items going into overdue status.
- Designing and building KYC training (refresher and new joiner) programs and frameworks within KYC.
- Ensuring the SG KYC ecosystem is robust, with all processes governed by appropriate control processes.
Benefits include:
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Competitive compensation and benefits package.
- Professional certifications and training programs.
Requirements include:
- Strong expertise in KYC processes and regulatory requirements.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Results-driven and proactive approach.
- Proficiency in MS Office and analytical tools.
Others include:
- Working closely with the leadership team to develop and implement strategic initiatives.
- Representing the organization at industry events and conferences.
- Developing and maintaining relationships with key stakeholders.
- Identifying and leveraging opportunities for business growth and expansion.
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