Platform Operations Manager

1 week ago

Udaipur, Rajasthan, India beBeeOperations Full time ₹ 8,00,000 - ₹ 10,00,000

About Our Mission

Disconnection among young Indians is a pressing issue. As cities expand, people spend more time indoors and online, less time engaging meaningfully. We're building a platform to help them reconnect in real life.

The format may evolve over time, but our goal remains clear: facilitating meaningful connections among young Indians offline.

Your Role:

You'll lead the operational scale-up of our platform, ensuring we have the necessary resources, systems, and processes to grow sustainably from Day 1.

Key Responsibilities:

  • Develop financial models for unit economics, customer acquisition cost (CAC), lifetime value (LTV), and marketplace liquidity.
  • Lead fundraising efforts, preparing investor materials and pitch decks, managing financial modeling and investor relations.
  • Establish robust financial systems for accounting, compliance, reporting, unit economics, and CAC/LTV analysis.
  • Oversee compliance, accounting, and corporate governance.
  • Design and execute a marketplace operations playbook.
  • Develop operational processes for venue partnerships, equipment rentals, and event logistics.
  • Balance marketplace liquidity by ensuring enough hosts and events to meet attendee demand.
  • Build trust and safety operations, including dispute resolution, refunds, and community guidelines.
  • Forge partnerships with venues, service providers, and student organizations.
  • Develop key performance indicator (KPI) dashboards for event volume, ticket sales, host retention, and repeat attendance.
  • Hire and manage community managers and operational staff as we grow.

Requirements:

  • A strong background in finance, consulting, or startup operations.
  • Prior experience in marketplaces or consumer platforms is a plus.
  • Comfort managing logistics, partnerships, and customer support.
  • A strategic thinker who can also roll up their sleeves in early execution.
  • Passion for building communities and scaling people-first businesses.

What We Offer:

We're looking for someone to join our team and help us achieve our mission.

How to Apply:

Please submit your application if you're interested in this opportunity.

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