Hospitality Operations Manager

6 days ago


Greater Delhi Area, India Manifest Hospitality Full time
Job Description

We are seeking a highly skilled and experienced Hospitality Operations Manager to join our team at Manifest Hospitality in the Greater Delhi Area.

Job Summary:

The Hospitality Operations Manager will be responsible for overseeing the day-to-day operations of our hospitality services, ensuring guest satisfaction, managing team members, and maintaining high standards of service.

About Us:

Manifest Hospitality is a leading provider of hospitality services in the Greater Delhi Area. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.

Key Responsibilities:

  • Lead and manage a team of hospitality professionals to deliver excellent service to guests.
  • Oversee the planning and implementation of hospitality events and programs.
  • Maintain high standards of quality and consistency in all aspects of hospitality services.
  • Monitor and analyze customer feedback to identify areas for improvement.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Manage budgets and resources to ensure efficient operation of hospitality services.
  • Collaborate with other departments to ensure seamless delivery of hospitality services.

Requirements:

  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 5 years of experience in hospitality management or related field.
  • Proven track record of success in leading teams and improving guest satisfaction.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Salary:

₹800,000 - ₹1,200,000 per annum (depending on experience).



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