Hospitality Operations Manager
6 days ago
We are seeking a highly skilled and experienced Hospitality Operations Manager to join our team at Manifest Hospitality in the Greater Delhi Area.
Job Summary:
The Hospitality Operations Manager will be responsible for overseeing the day-to-day operations of our hospitality services, ensuring guest satisfaction, managing team members, and maintaining high standards of service.
About Us:
Manifest Hospitality is a leading provider of hospitality services in the Greater Delhi Area. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
Key Responsibilities:
- Lead and manage a team of hospitality professionals to deliver excellent service to guests.
- Oversee the planning and implementation of hospitality events and programs.
- Maintain high standards of quality and consistency in all aspects of hospitality services.
- Monitor and analyze customer feedback to identify areas for improvement.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Manage budgets and resources to ensure efficient operation of hospitality services.
- Collaborate with other departments to ensure seamless delivery of hospitality services.
Requirements:
- Bachelor's degree in Hospitality Management or related field.
- Minimum 5 years of experience in hospitality management or related field.
- Proven track record of success in leading teams and improving guest satisfaction.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
Salary:
₹800,000 - ₹1,200,000 per annum (depending on experience).
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