
Global Product Lead
3 days ago
Responsible for product ownership across various stages of operations and planning.
Key Responsibilities:- Work with tech teams to drive mass adoption programmatically.
- Design and develop new products and technologies, ensuring feasibility and operational efficiency.
- Create product roadmaps and milestones for pilots and rollouts.
- Develop user acceptance test cases and execute them with MCM approval.
- Troubleshoot technical issues in trial and pilot sites.
- Establish standard operating procedures and share process expectations with stakeholders.
- Share feedback with tech teams for intervention and enhancement.
- Create execution SOPs and socialize them with business leaders.
- Ensure operation readiness and build sufficiency for deployment.
- Analyze deployment metrics and track success indicators.
- Handle technical contingencies and exceptions.
- Implement process changes based on post-deployment feedback.
- Document all tech-related communication.
- Provide office hours for tech support and queries.
- At least 2 years of program or project management experience.
- Knowledge of Lean principles and DMAIC methodology.
- Experience in MS Access and SQL.
- Ability to gather requirements and write clear documents.
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Head of Product
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Head of Product
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