Product Manager

About the Role Grade Level for internal use 10 The Team S P Global Market Intelligence is seeking a Product Manager to join our Usage Reporting Product team The team is responsible for helping the organization understand how their data or functionality is being used and communicating that usage through clear actionable reporting on the Capital IQ platform We are a global collaborative team that prioritizes open communication mutual respect and excellence in all we do Our goal is to provide users clear accurate and actionable insights to enable data-driven decisions across the organization We facilitate usage tracking data collection identify usage trends behavior build maintain dashboards that give stakeholders real-time visibility into KPIs e g daily active users retention engagement The Impact As a Product Manager you will be responsible for the core Usage Analytics Reporting You ll be responsible for interpreting user interaction data defining and tracking key metrics creating reports and delivering strategic insights based on behavior analytics captured You will collaborate with product teams commercial sales teams development teams leaders You will act as the liaison between the team and stakeholders end users business and customer You will help the teams understand measure usage engagement identify opportunities trends by performing data analysis audits on our delivery platforms presenting your findings and make recommendations What s in it for you Be at the forefront of product and customer insights Work with a dynamic data-driven and collaborative team Opportunity to work with multiple teams across the MI organization Exposure to our data delivery platforms feeds and the overall business Help drive improvement to products product usability and client experience Responsibilities Design interactive and scalable dashboards using Heap Power BI to visualize key usage metrics customer behaviors and performance KPIs Perform regular audits of analytics tools Heap Power BI BI reports etc to identify missing or misfired events Troubleshoot discrepancies and ensure data accuracy and reliability across events and properties Analyse product usage patterns customer journeys funnels and cohorts Collaborate with product managers marketers and engineers to define KPIs and interpret Heap Power BI data to support growth and optimization Build dashboards and automated reports to communicate findings clearly Translate raw data into actionable insights that influence product features UX improvements and user retention strategies What We re Looking For Required Qualifications BA or BS in Engineering Accounting Finance or related field 2-4 years of experience in data analytics preferably with Heap Analytics Strong understanding of digital analytics tools and web mobile user behaviour Proficient in SQL Excel Google Sheets and data visualization tools e g Tableau Looker Power BI Experience with product-led growth metrics and event-based analytics Ability to translate complex data into clear concise insights and recommendations Excellent communication and stakeholder management skills Proven ability to work with and motivate global teams in a diverse and complex organization Strong presentation skills Ability to work independently as well as within a team Knowledge of Agile Scrum or SAFe process Experience as a product manager Scrum Master of a SCRUM team a plus Preferred Qualifications Proficiency with Heap Analytics Google Big Query Power BI Tableau Desktop Knowledge and experience working with semi-structured and or unstructured data and data repositories used for data mining and innovation analysis Knowledge of the financial data industry and competitive landscape as well as an understanding of market data delivery platforms messaging services and their relevance Knowledge and understanding of product quality and data management About S P Global Market Intelligence At S P Global Market Intelligence a division of S P Global we understand the importance of accurate deep and insightful information Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence and make decisions with conviction For more information visit What s In It For You Our Purpose Progress is not a self-starter It requires a catalyst to be set in motion Information imagination people technology-the right combination can unlock possibility and change the world Our world is in transition and getting more complex by the day We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow At S P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities We Accelerate Progress Our People We re more than 35 000 strong worldwide-so we re able to understand nuances while having a broad perspective Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it We are changing the way people see things and empowering them to make an impact on the world we live in We re committed to a more equitable future and to helping our customers find new sustainable ways of doing business We re constantly seeking new solutions that have progress in mind Join us and help create the critical insights that truly make a difference Our Values Integrity Discovery Partnership At S P Global we focus on Powering Global Markets Throughout our history the world s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals Benefits We take care of you so you can take care of business We care about our people That s why we provide everything you-and your career-need to thrive at S P Global Our benefits include Health Wellness Health care coverage designed for the mind and body Flexible Downtime Generous time off helps keep you energized for your time on Continuous Learning Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs Family Friendly Perks It s not just about you S P Global has perks for your partners and little ones too with some best-in class benefits for families Beyond the Basics From retail discounts to referral incentive awards-small perks can make a big difference For more information on benefits by country visit Global Hiring and Opportunity at S P Global At S P Global we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills experience and contributions Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets Recruitment Fraud Alert If you receive an email from a spglobalind com domain or any other regionally based domains it is a scam and should be reported to S P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment delivery of equipment Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity Equal Opportunity Employer S P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law Only electronic job submissions will be considered for employment If you need an accommodation during the application process due to a disability please send an email to and your request will be forwarded to the appropriate person US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law Pay Transparency Nondiscrimination Provision - 20 - Professional EEO-2 Job Categories-United States of America PDMGDV202 1 - Middle Professional Tier I EEO Job Group SWP Priority - Ratings - Strategic Workforce Planning Job ID 318448 Posted On 2025-08-18 Location Hyderabad Telangana India