
Digital Client Partner
2 weeks ago
We are seeking a proactive and strategic professional to bridge the gap between clients and our teams. This role combines strong client relationship management with expertise in social media strategy and digital marketing execution.
- Act as the primary point of contact between the agency and assigned clients.
- Understand the client's requirements/brief and ensure internal teams deliver relevant, creative, and strategic solutions.
- Present ideas and campaign strategies to clients, obtain necessary approvals, and finalize the approach for execution.
- Build and nurture strong, long-term client relationships by delivering consistent, high-quality service.
Key Responsibilities:
- Create project timelines, budgets, and status reports; ensure timely delivery and client alignment.
- Effectively communicate client feedback to internal teams and ensure revisions are implemented as needed.
- Track competitor brands to uncover market trends and insights that will shape a distinct brand approach.
- Identify upselling and cross-selling opportunities to grow existing accounts.
- Proven experience in client servicing, account management, or digital marketing.
- 2-3 years of experience in a creative, digital, or branding agency.
- Excellent communication skills (spoken and written English).
- Strong problem-solving, negotiation, and analytical capabilities.
- Deep understanding of digital media platforms and marketing trends.
Above all, we're looking for a dedicated team player who can deliver results and build lasting relationships with our clients.
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Strategic Client Partner
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