
Portfolio Manager
4 days ago
Our ideal candidate will be responsible for managing a portfolio of customer accounts with a focus on early-stage delinquency buckets.
Key Responsibilities:
- Establish effective communication with customers in specific delinquency categories via phone to remind them of their overdue payments and negotiate repayment terms.
- Monitor assigned accounts and ensure recovery efforts align with company goals while maintaining accurate records of all communications and payments.
- Prepare and submit regular reports on collection efforts and achievements.
Requirements:
- Minimum 1 year of experience in debt collection or related fields.
- Qualification: HSC (Higher Secondary Certificate) or any Bachelor's degree.
- Strong verbal and written communication skills in multiple languages.
- Proficiency in Microsoft Excel is mandatory.
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