
Strategic Portfolio Management
4 weeks ago
- Job Title: ServiceNow Strategic Portfolio Management (SPM) / ITBM
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- Location: Hyderabad, Bangalore, Chennai, Gurugram, Mumbai, Kolkata, Pune
- Contract Duration: 6 months 1 year
- Experience: 3 10 Years
- Employment Type: Contract
- Work Mode: Hybrid
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Key Responsibilities:
- Design, configure, and implement ServiceNow SPM modules, including:
- Idea, Demand, Project, Program, and Portfolio Management
- Resource and Time Tracking
- Financial Planning (if enabled)
- Agile 2.0 (Scrum Programs, Epics, Stories, etc.)
- Customize forms, workflows, UI policies, business rules, and client/server-side scripts
- Integrate SPM with other modules like ITBM, APM, CMDB, and ITSM where necessary
- Build dashboards and reports for portfolio performance, resource utilization, and project health
- Perform unit testing, support UAT, and provide deployment documentation
- Support data migrations, import sets, and transform maps for legacy data
- Ensure adherence to ServiceNow best practices and development standards
Required Qualifications:
- 37 years of ServiceNow platform experience, with 12+ years working specifically on SPM or ITBM
- Strong experience with scripting (JavaScript, Glide APIs, etc.) on the platform
- Experience in configuring Portfolio Workbench, Program dashboards, and project templates
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