
Kanpur Retail Customer Service Representative
2 days ago
Job Overview:
- We are seeking a customer-focused professional to join our team in Kanpur, Uttar Pradesh.
Key Responsibilities:
- Deliver exceptional customer service by actively listening and communicating effectively.
- Show initiative to meet customer needs and enhance customer satisfaction.
- Build strong relationships with customers through regular communication and follow-up.
- Guide customers through their shopping experience, recommending products that meet their requirements.
- Maintain high appointment levels, contribute to sales growth through suggestive selling and upselling, and educate non-members about membership benefits.
Requirements:
- Demonstrate a commitment to providing excellent customer service.
- Stay up-to-date on product knowledge, services, and industry trends to make informed recommendations.
- Work collaboratively with colleagues to achieve sales goals and maintain a positive work environment.
Benefits:
- Foster long-term relationships with customers.
- Drive sales growth through effective communication and product recommendations.
- Contribute to a positive and dynamic work environment.
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