Customer Service Operations Director

Job Title: Operations DirectorAbout the Role:We are seeking a highly skilled Operations Director to oversee the successful delivery of projects. The ideal candidate will manage the day-to-day tasks of a team, ensuring business value meets customer expectations.Key Responsibilities:

Job Title: IT Service Delivery DirectorThe IT Service Delivery Director will oversee the entire Service Desk function, providing strategic and operational leadership for global 24x7 support.The role involves managing a team of Supervisors and frontline agents across pods, ensuring consistent service delivery and team engagement.Key Performance Indicators...

Mall Operations DirectorThe Mall Operations Director will oversee the maintenance, administrative tasks and ensure a safe environment for customers and staff.Key Responsibilities:Manage maintenance activities to ensure a clean and safe environment.Coordinate administrative tasks efficiently and report day-to-day activities.Delegate tasks effectively and...

Job Title: Regional Operations Director">A senior leadership role is available for an experienced professional who can oversee and manage operations in a specific region.">• As the Regional Operations Director, you will be responsible for leading a team of Operations Leads to ensure customer satisfaction.">Key responsibilities include:">">Own the customer...

Job Title: Operations ManagerAs a seasoned Operations Director, you will oversee the daily operations of our voice process, including inbound, outbound, tele-sales, and customer support.Lead a team of supervisors, team leaders, and agents to meet performance Key Performance Indicators (KPIs) & Service Level Agreements (SLAs).Monitor call quality, customer...

Job Overview:">This is a full-time on-site position for an Associate Vice President/Director of Coding Operations in Noida.">Main Responsibilities:">Manage daily operations and oversee team performanceDevelop and maintain analytical skills to inform decision-makingLead teams to achieve business goals and objectivesContribute to budget planning and...

Job Title: Senior Hotel Operations DirectorWe are seeking a seasoned and accomplished Senior Hotel Operations Director to oversee the operations of our upscale property.This leadership role demands strategic acumen, operational excellence, and the ability to effectively collaborate with stakeholders. The selected candidate will play a pivotal role in...

Job Title: Senior Director of Event ManagementAbout the RoleWe are seeking a seasoned and skilled leader to oversee all operational aspects of banqueting and catering services. The successful candidate will be responsible for ensuring excellence in event execution, guest experience, productivity, and profitability.Key ResponsibilitiesOversight of day-to-day...

Job Overview:The Senior Director of International Services will lead the Technical Service department for global markets, developing a comprehensive service strategy to achieve strategic objectives and drive business growth. This role requires strong leadership skills.Key Responsibilities:Leverage expertise in team management to motivate and guide...

Job Title: Senior Operations Director">This role involves leading a cross-border finance and accounting (F&A) team responsible for delivering end-to-end services across various locations. The ideal candidate will have a strong background in F&A operations, leadership experience, and the ability to drive transformation initiatives.">Key...