Technical Expert for Experiential Technologies

1 day ago

Vellore, Tamil Nadu, India beBeeTechnicalExpert Full time US$ 1,20,000 - US$ 1,50,000
About Us

We are a digital solutions provider that connects people and technology to elevate experiences.

Our team of industry experts shares a vision to help people work smarter and live better. We believe success starts with a sound team and an inclusive workplace moves us all forward.

Job Summary

We are looking for a motivated technical expert in IT, Audio, Visual, Lighting, Control & Experiential Technologies.

The Fleet Operations team is made up of passionate Broadcast & Production Engineers, AV System Programmers, DevOps, Network and CorpOps Engineers who design systems and workflows on a global scale.

Responsibilities

  • Ensure the optimal performance and reliability of our clients Global Experiential and Event Production Fleet.
  • Develop and execute proactive maintenance projects, configuration and documentation of broadcast streaming and experiential & event technology infrastructure.
  • Resolve issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams.
  • Identify patterns in technical issues escalated across the fleet and will proactively develop projects and deploy appropriate solutions globally to ensure consistent fleet operations.
  • Utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures.
  • Coordinate with partner services, client teams and SMEs to provide global support.
  • Report impact or projected impact to team lead & stakeholders.
  • Support experiential site operations as needed with projects and setup of various event or show elements as needed.
  • Responsible for Development and maintenance of a knowledge base to support fleet operations for all tiers in the service.

Requirements

  • Proficiency with Unix, Windows & Mac based operating systems.
  • Proficiency with online & event video production technologies.
  • Familiarity with enterprise level network switches & routers.
  • Knowledge of advanced signal flow for audio, video, lighting, network and control.
  • Ability to create detailed documentation & project proposals.
  • Flexibility to continuously teach and be taught new technologies and workflows.
  • Ability to read and write line diagrams in technical design documents.

Nice To Haves

  • Undergraduate degree or 4 years of related experience in IP based broadcast, live production, experiential, media technologies, networking or computer science.
  • Certifications such as CTP (Certified Technical Professional), CCNA (Cisco Certified Network Associate) and CNCT (Certified Network Computer Technician).

Benefits

  • Medical benefits, including vision and dental.
  • Paid holidays, sick days, and personal days.
  • Dynamic company culture.
  • Training and professional development opportunities.

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