Customer Service Manager

3 days ago


Ajmer, Rajasthan, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 15,00,000

Job Overview

We are seeking a skilled Customer Service Manager to oversee the performance of our customer service representatives, ensuring exceptional customer satisfaction and resolving any issues that may arise.

About the Role

This is a full-time position located in Bengaluru. The successful candidate will be responsible for managing a team, developing support strategies, handling escalations, and improving service processes.

Key Responsibilities

  • Customer Satisfaction and Resolution
  • Team Management and Leadership
  • Process Improvement and Development

Requirements

To succeed in this role, you will need:

  • Excellent Customer Service skills
  • Strong Analytical Skills
  • Proven Leadership Experience
  • Effective Communication Skills
  • Able to work on-site in Bengaluru

What We Offer

This role offers a unique opportunity to develop your leadership skills and make a real impact on our customers' experience.



  • Ajmer, Rajasthan, India beBeeTeam Full time ₹ 7,50,000 - ₹ 15,00,000

    Job Title: Customer Service Team LeadWe are seeking a seasoned leader to oversee our customer service team. The ideal candidate will have a proven track record of driving process improvements, coaching team members, and ensuring high service levels.Main Responsibilities:Oversee daily operations, monitor performance metrics (CSAT, FCR, AHT, etc.), and manage...


  • Ajmer, Rajasthan, India beBeeCustomerService Full time ₹ 43,20,000 - ₹ 86,40,000

    Job Title: Customer Service AssociateWe are seeking a skilled and detail-oriented customer service representative to join our team.This is a full-time, in-office position for a customer support representative in an urban area.The role involves managing customer inquiries, delivering support via chat and email, and ensuring a high level of customer...


  • Ajmer, Rajasthan, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    Delivering Exceptional Customer ServiceAbout the Role:This position is responsible for managing and coordinating service requests, liaising with service partners and teams to ensure effective resolution. Key Responsibilities Include:Handling customer inquiries and maintaining accurate records.Collaborating with other departments to meet customer service...


  • Ajmer, Rajasthan, India beBeeRepresentative Full time ₹ 45,00,000 - ₹ 75,00,000

    Customer Service RepresentativeWe are seeking a dedicated and detail-oriented professional to excel in customer service. As the primary point of contact, you will ensure a positive experience from initial interaction to final resolution.Key Responsibilities:Customer Support: Respond promptly and professionally to customer inquiries via email and other...


  • Ajmer, Rajasthan, India beBeeCustomer Full time ₹ 18,00,000 - ₹ 24,00,000

    We are currently seeking a Customer Service Representative to join our team. This role involves interacting with customers, handling returns and refunds, unboxing deliveries, selling products, rotating and replacing stock, and promoting items to meet sales targets.Responsibilities:Customer Service: Provide exceptional service to customers via phone, email,...


  • Ajmer, Rajasthan, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Opportunity:We are seeking a highly motivated and customer-focused professional to fill the role of Customer Support Representative. This individual will be the first point of contact for our customers, responsible for delivering exceptional service, resolving issues, and ensuring a positive customer experience across various channels.Key...


  • Ajmer, Rajasthan, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Description:We are seeking a highly skilled professional to provide exceptional customer service and ensure that customers have a smooth experience.Respond promptly and professionally to customer inquiries via multiple platforms.Resolve customer complaints and issues efficiently while ensuring customer satisfaction.Provide accurate responses to customer...


  • Ajmer, Rajasthan, India beBeeCommunication Full time ₹ 67,20,000 - ₹ 87,60,000

    Job OverviewWe are seeking a customer service professional to join our team as an AR Caller.In this role, you will be responsible for providing customer support and collections via phone calls.You should have experience in RCM/DME and be able to work in a fast-paced environment.The ideal candidate will have strong communication skills, a neutral accent, and...


  • Ajmer, Rajasthan, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    We are looking for a Customer Service Representative who will be the face of our company. As a key member of our team, you will be responsible for handling customer inquiries and resolving any issues that may arise.">Key Responsibilities:Customer InteractionIssue ResolutionOrder ManagementCommunication with TeamsRecord KeepingProcess ImprovementThe ideal...


  • Ajmer, Rajasthan, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 8,00,000

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and dedicated customer service representative to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively resolve customer issues in a timely and professional manner.Main Responsibilities:Handle inbound and...