Operational Manager
3 weeks ago
About the Role
This position is for a highly skilled Operational Manager to lead the FBA Support Operations team at ADCI HYD 13 SEZ. The ideal candidate will have a strong background in team management, operational and retail management, and experience in investigations and risk management.
Key Responsibilities
- Lead multiple entry-level managers and their respective teams to achieve operational excellence.
- Drive process improvements, automation, and innovation to increase efficiency and reduce costs.
- Develop and implement strategies to enhance stakeholder management, communication, and people leadership.
- Collaborate with cross-functional teams to ensure seamless operations and achieve business objectives.
Requirements
- 5+ years of team management experience.
- 8+ years of operational and/or retail management experience.
- Experience as a manager of managers.
- 4+ years of operations, risk, fraud investigations industry experience.
- Experience using data to influence business decisions.
Preferred Qualifications
- Experience using data and metrics to determine and drive improvements.
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
- Solid foundation in service-oriented technologies - understands service inter-dependencies and drives towards technical solutions for multi-tiered systems.
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