Customer Service Representative

2 days ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time US$ 42,000 - US$ 52,000

Customer Service Representative

Key Responsibilities:

  • Act as the primary point of contact for clients and provide prompt, courteous service to meet/exceed customer expectations.
  • Educate clients and internal stakeholders on new services, systems, or procedures for efficient self-service.
  • Process complex transactions or resolve account issues in a timely manner.
  • Interact directly with customers via inbound and outbound calls to provide accurate solutions to requests.

Required Skills:

  • Bachelor's degree in Finance, Commerce, Business Administration, or related field.
  • Minimum 1-3 years of relevant work experience.
  • Excellent communication skills, both written and verbal.
  • Able to explain complex concepts in simple terms.

Certifications:

  • Professional certifications in customer service or finance preferred but not required.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.

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