IT Service Delivery Professional

1 day ago


Bengaluru, Karnataka, India beBeeService Full time ₹ 7,50,000 - ₹ 15,62,500

IT Service Delivery Professional Role:

As a seasoned IT service delivery professional, you will be responsible for managing the deployment of IT production systems and services.

  • You will contribute to ensuring that production systems and devices remain operational and available at all times.
  • Your primary goal is to enhance the overall efficiency and reliability of IT services by providing operational support.
  • Independently perform tasks and become an expert in your field.
  • Contribute to resolving work-related issues and provide solutions.
  • Collaborate in developing and implementing service management processes to improve service delivery.

Key Requirements: Proficiency in Infrastructure Service Management, experience with ITIL framework and service management tools, strong understanding of incident management and problem resolution processes, familiarity with change management practices and their impact on service delivery, experience in managing service level agreements and client expectations.

Technical Skills & Qualifications: Minimum 3 years of experience in Infrastructure Service Management, 15 years full-time education, proficiency in English language.



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