Senior IT Infrastructure Specialist

1 week ago

Surat, Gujarat, India beBeeAdministrator Full time ₹ 10,00,000 - ₹ 15,00,000
Atlassian Administrator

Job Description:

  • We are seeking an experienced Atlassian administrator to manage and maintain our Jira and Confluence products.

Key Responsibilities:

  1. Work with senior technical management, product owners, and project managers to develop, design, and implement requirements.
  2. Help deliver service improvements by working smarter and providing better tools.
  3. Improve alignment of technology solutions with operational areas.
  4. Act as subject matter expert for Atlassian Jira and Confluence and related add-ons.
  5. Provide ownership and regular updates of issues.
  6. Evaluate, diagnose, research, analyze, and provide solutions to simple and medium-complexity problems encountered.
  7. Proactively plan to assess new upcoming features on cloud and communicate to users.
  8. Adhere to security policy surrounding platform standards.
  9. Ensure operational requirements are matched in the delivery of services.
  10. Owns and manages user access permissions per security guidelines.
  11. Ensures effective communication across the department and across geographically dispersed teams.

Required Skills and Qualifications:

  • Extensive expertise in analyzing, troubleshooting, implementing, and supporting Jira and Confluence Cloud.
  • Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.
  • Acquaintance with Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.
  • Exceptional analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python, and Groovy scripting for automating tasks to minimize manual workload.
  • Strong knowledge in creating reports on Jira Dashboards and EazyBI.
  • Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.
  • Considerable experience in integrating Jira and Confluence with third-party tools.

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