Senior IT Leader

5 days ago


Mumbai, Maharashtra, India beBeeServicenow Full time ₹ 15,00,000 - ₹ 20,00,000
ServiceNow Leadership Role

Job Description:

  • Lead cross-functional teams to deliver ServiceNow projects and enhancements.
  • Drive innovation by identifying opportunities to leverage ServiceNow capabilities for business growth.
  • Oversee ServiceNow platform administration, development, and support.
  • Ensure the platform aligns with ITIL best practices and enterprise governance.
  • Manage ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, CSM, and others.

Required Skills and Qualifications:

  • Bachelor's Degree in Computer Science, Information Technology, or a related field (required).
  • Master's Degree in Business Administration, IT Management, or related field (preferred).
  • 10+ years of IT leadership experience, with at least 5 years specifically managing ServiceNow platforms.
  • Strong understanding of ITIL, Agile methodologies, and enterprise IT operations.
  • Proven experience in ServiceNow architecture, development, and implementation.
  • Strong analytical, problem-solving, and decision-making skills.

Benefits:

  • Strong leadership, communication, and interpersonal abilities.
  • Experience with advanced ServiceNow modules.
  • Knowledge of cloud technologies, DevOps practices, and automation tools.

Others:

  • ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer).


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