
Senior IT Leader
5 days ago
Job Description:
- Lead cross-functional teams to deliver ServiceNow projects and enhancements.
- Drive innovation by identifying opportunities to leverage ServiceNow capabilities for business growth.
- Oversee ServiceNow platform administration, development, and support.
- Ensure the platform aligns with ITIL best practices and enterprise governance.
- Manage ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, CSM, and others.
Required Skills and Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, or a related field (required).
- Master's Degree in Business Administration, IT Management, or related field (preferred).
- 10+ years of IT leadership experience, with at least 5 years specifically managing ServiceNow platforms.
- Strong understanding of ITIL, Agile methodologies, and enterprise IT operations.
- Proven experience in ServiceNow architecture, development, and implementation.
- Strong analytical, problem-solving, and decision-making skills.
Benefits:
- Strong leadership, communication, and interpersonal abilities.
- Experience with advanced ServiceNow modules.
- Knowledge of cloud technologies, DevOps practices, and automation tools.
Others:
- ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer).
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