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IT Systems Manager

2 weeks ago

Ahmedabad, Gujarat, India beBeeItProfessional Full time US$ 7,50,000 - US$ 15,00,000

We are seeking an experienced IT Professional to oversee the entire IT infrastructure, encompassing office systems, networks, and security protocols.

The ideal candidate will have extensive hands-on experience in IT operations, with a proven track record of managing office setups, supporting end-users, maintaining hardware/software systems, and ensuring data security compliance.

Key Responsibilities:

  • IT Infrastructure Management: Plan, implement, and manage company-wide IT infrastructure to ensure optimal uptime, scalability, and performance.
  • Office Setup and Maintenance: Lead and execute the complete IT setup for new office locations, including internet connectivity, LAN/WAN configurations, server and workstation installations, printer/scanner setup, and IT asset procurement.
  • Technical Support & Helpdesk Oversight: Provide Level 1 & 2 support to internal users, manage tickets, and ensure timely resolution of hardware, software, and network issues.
  • Network Administration: Configure, monitor, and maintain network devices (routers, firewalls, switches), ensuring secure and stable network connectivity across departments.
  • Asset and Inventory Management: Maintain accurate records of IT assets, ensure proper tracking, warranty renewals, AMC contracts, and periodic audits.
  • Vendor Coordination: Collaborate with external vendors for procurement, AMC, ISP support, and managed services.
  • Data Security and Compliance: Ensure cybersecurity protocols, firewalls, antivirus, backup strategies, and data protection policies are strictly implemented and followed.
  • Software and License Management: Manage installation, configuration, and updates of business software; monitor license usage and renewals.
  • Documentation & Reporting: Maintain detailed documentation of IT procedures, configurations, and issue resolution logs. Generate regular IT performance reports for management review.

Requirements:

  • Bachelor's degree in computer science or relevant field
  • 5-10 + years of experience in related field
  • Experience in information technology space and solving various software and hardware problems
  • Strong technical problem-solving and communication skills
  • Industry certifications such as CompTIA A+/Network+, MCSE, CCNA, or ITIL (preferred)
  • Should be a resident of Gurugram or ready to relocate