IT Assistant Manager
1 week ago
As an IT Assistant Manager at IBIS, you will be responsible for managing the implementation and maintenance of information systems, data processing systems, and procedures for the hotel. This includes databases, network administration, applications programming, web design, and user support systems.
Key Responsibilities- Manage the implementation and maintenance of information systems, data processing systems, and procedures for the hotel.
- Interface and coordinate with external clients to meet IS objectives.
- Analyze user needs and establish procedures for the information systems.
- Ensure that all software licenses and laws are adhered to.
- Plan, direct, and control all day-to-day information systems functions.
- Plan and approve equipment and software purchases related to systems.
- Establish and maintain seamless coordination and cooperation with all departments of the hotel.
- Develop and maintain effective relationships with all departments.
- Respond to queries by resolving issues in a timely and efficient manner.
- Ensure that the team has been trained for all safety provisions.
- Ensure that all personnel are kept well informed of department's objectives and policies.
- Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
- Prepare operational reports and analyze new trends.
- Direct and coordinate database management, network administration, and user support services.
- Liaise with external agencies and equipment manufacturers to ensure effective management of the department.
- Ensure the smooth running of all systems, printer, anti-virus software, and e-mail facilities.
- Ensure to approve and recommend technology equipment and software as per the requirements.
- To assign duties, inspect work, and investigate complaints regarding service and equipment and hence take corrective action.
- Coordinate operations with Department Coordinators, Supervisors, and other Departmental Managers to ensure operational readiness, efficiency in resource utilization, and the prompt delivery of services.
- Bachelor's degree in Information Technology, Computer Science.
- Excellent service orientation, interpersonal team skills, flexibility, initiative, and teamwork.
- Ability to work under pressure and excellent problem-solving and decision-making skills.
- 4 to 6 years of experience in the hotel industry.
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