Documentation Strategist

3 days ago

Thoothukudi, Tamil Nadu, India beBeeTechnicalContent Full time ₹ 9,00,000 - ₹ 12,00,000

Job Opportunity:

We are seeking a Technical Content Specialist to create high-quality documentation that enhances the user experience.

The ideal candidate will have a strong background in technical writing, with the ability to communicate complex ideas in a clear and concise manner.

Key Responsibilities:

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

Requirements:

  • Bachelor's degree in a relevant technical field
  • 5- 7 years' industry experience as an effective technical writer
  • Experience in API Documentation with strong expertise in technical & Architectural diagrams design
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Why This Role Matters:

This is a unique opportunity to join a rapidly growing organization and make a meaningful impact on the user experience.

As a Technical Content Specialist, you will play a key role in shaping the company's documentation strategy and ensuring that our products and services are easily accessible and understandable to our customers.

Tanla is committed to creating an inclusive environment for all employees. We believe that diversity and inclusion drive innovation and business growth, and we are passionate about building a team that reflects this commitment.

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