Care Solutions Expert

3 days ago

Hyderabad, Telangana, India beBeeCare Full time ₹ 3,60,000 - ₹ 4,50,000
Client Care Specialist

We are seeking a skilled and empathetic Client Care Specialist to join our team. As the first point of contact for clients, you will conduct initial consultations, provide regular updates, and support file handlers.

Key Responsibilities:

  • Handle initial consultation calls and explain the claims process to clients.
  • Keep clients engaged through regular communication and updates.
  • Support file handlers with documentation, follow-ups, and scheduling inspections.
  • Maintain accurate records in our Case Management System.
  • Ensure compliance with UK data protection laws and regulations.

Required Skills & Qualifications:

  • Strong communication and interpersonal skills.
  • Excellent command of English with the ability to communicate confidently and professionally with clients.
  • Empathy and ability to support vulnerable clients.
  • Organized, detail-oriented, and team-focused individual.
  • Prior experience in customer care or legal services is preferred, but training will be provided.

What We Offer:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive work environment with career growth opportunities.
  • The chance to work with a dynamic and growing organization.

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