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Process Transformation Specialist

1 month ago

Pune, Maharashtra, India Infosys Full time
Job Overview

In this dynamic role as a Process Transformation Specialist at Infosys, you will be instrumental in streamlining business operations by handling outbound B2B calls to US county offices related to loan account queries. Your expertise will also include creating internal tasks and applying payments received over the phone on loan accounts.

Educational Requirements

A Graduate degree is required for this position, where you can apply your knowledge and skills to drive success in this challenging role.

Key Responsibilities

• Handle outbound B2B calls to US county offices pertaining to loan account queries

• Create internal tasks to facilitate smooth operations

• Apply payments received over the phone on loan accounts

Estimated Salary Range

The estimated salary for this role is between $65,000 - $85,000 per annum, based on industry standards and location factors.

About This Role

As a Process Transformation Specialist, you will play a crucial part in enhancing our clients' experience by delivering exceptional service and support. If you are a motivated individual with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.