Transformation Lead Specialist
4 days ago
Job Overview
We are seeking an experienced Transformation Lead Specialist to join our team at Quess Corp Limited. In this role, you will be responsible for leading the engagement effort at different stages from problem definition to diagnosis to solution design, development, and deployment.
Salary: ₹2,400,000 per annum (estimated)
Company Overview
Quess Corp Limited is a leading business services provider with a focus on delivering high-quality solutions to customers. Our team of experts works closely with clients to understand their needs and provide tailored solutions that meet their business objectives.
Job Description
In this role, you will be responsible for leading the engagement effort, including participating in understanding and analyzing customer problems, data gathering, and making use of knowledge base from other projects/benchmarks. You will also contribute to unit-level and organizational initiatives with the objective of providing high-quality and value-added solutions to customers.
Key Responsibilities:
- Participate in understanding and analyzing customer problems, data gathering as required, and making use of knowledge base from other projects/benchmarks
- Review the proposal prepared by the team, provide guidance, and analyze the solution defined for the business problem with a view to proactively identify risks and possibilities of scope
- Lead a team of consultants in understanding as-Is business processes and analyze/capture the client requirements
- Perform high-level fit-gap analysis and process changes, carry out benchmarking studies, provide assistance in resolving complex requirements, assist and review the work of the team
- Develop diagnostic and benchmark reports, process documents, fit-gap analysis documentation, and define and develop solution alternatives
- Review, suggest improvements, and present the recommended solution alternatives to the customer
- Business process modelling, data modelling, security and integration modelling in the context of PLM package
- Guide the team in designing a solution in line with the business/IT requirements
- Plan configuration and development with the Project Manager, resolve product issues, work with the customer to get requirement clarifications and user sign-offs on key changes
- Customize or tailor the solution in line with customer requirements, help in resolution of IP issues
- Review test plans, cases, and execution reports, perform sample testing to gauge the quality, and take corrective actions
- Work with the customer to understand and review the deployment process, resolve data migration issues, review sequencing of activities and functional and technical dependencies, develop contingency plan, and provide suggestions for improvement
- Identify Change Management requirements and propose a structured approach to the client for managing the change using multiple communication mechanisms
- Participate in training to Key and end users as an expert to help KEY and END users gain appreciation of the new system/process
- Participate in and lead knowledge transfer, issue resolution, project and financial management, Strategy planning, branding, and talent management activities and anchor (pre) sales, solution development, quality management, thought leadership, and knowledge management
Required Skills and Qualifications
To be successful in this role, you should have the following skills and qualifications:
- Bachelor's degree in engineering or related field with minimum 12 years of relevant experience
- Experience in life insurance domain and prior experience in managing Policy Administration System (PAS) conversion
- Working experience in transformation or policy admin system implementation to life insurance carriers
- Conceptual knowledge of Business Process Management (BPM) applications
- Strong written and verbal skills
- Analytical ability
- Domain certification like FLMI (other equivalent certificates) would be an added plus
- Prior experience in Solution Design/Pre Sales/Project/Program or Bid Management in Technology Solutions
- High learnability index
- Good team player
Benefits
As a Transformation Lead Specialist at Quess Corp Limited, you can expect a competitive salary package, opportunities for professional growth and development, and a collaborative and dynamic work environment.
Others
If you are looking for a challenging and rewarding career opportunity, please submit your application, including your confirmation, CTC details, and updated resume. We look forward to hearing from you
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