Global Customer Support Associate

1 week ago


Rajkot, Gujarat, India beBeeCustomerSupport Full time ₹ 3,20,000 - ₹ 4,00,000

We are currently seeking a highly motivated and passionate customer support professional to deliver exceptional customer experiences through efficient and professional communication.

Key Responsibilities:

  • Handle International Customer Calls: Handle international customer calls with professionalism and courtesy, ensuring timely resolution of issues.
  • Understand Customer Requirements: Understand customer requirements and provide tailored solutions to meet their expectations.
  • Troubleshoot Technical Issues: Identify and resolve technical issues, escalating complex problems when necessary.
  • Meet Performance Targets: Meet performance targets for customer satisfaction, call handling time, and resolution.

Requirements:

  • Language Skills: Excellent English communication skills with no grammatical errors or MTI.
  • Culture Fit: Aligns with our company culture and values.

Benefits:

  • Opportunity to work in an international environment
  • Chance to develop strong customer service skills
  • Professional growth and development opportunities

Additional Information:

For this role, we are looking for candidates who possess excellent communication and interpersonal skills, are able to work in a fast-paced environment, and can adapt quickly to changing situations.



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