Senior EUC Specialist

5 days ago

Meerut, Uttar Pradesh, India beBeeJamf Full time ₹ 15,00,000 - ₹ 25,00,000
Job Overview

This key role requires a highly skilled professional with extensive experience in managing and maintaining End User Computing (EUC) infrastructure. The successful candidate will be responsible for providing expert-level JAMF administration, user identity management, and endpoint protection services.

The ideal candidate will have expertise in Microsoft Intune device management, policy configuration, and security compliance across our global endpoint estate using JAMF / SCCM / MECM / Azure.

Key Responsibilities:

  • Develop and implement best-of-breed vulnerability, security, and Evergreen upgrade processes to ensure seamless operation of EUC systems.
  • Troubleshoot complex issues related to Windows group policy, MAC policy, and security patches to minimize downtime and optimize performance.
  • Manage and triage incidents with Service Delivery, IT Security, and desktop support teams to provide timely resolution and maintain high service levels.
  • Collaborate closely with GCC Engineering, GCC Packaging, Senior Technical Management, Product Owners, and Project Managers to support technology across the Collaboration stack and ensure alignment with business objectives.
  • Act as a Subject Matter Expert for macOS, Windows 10/11, and Evergreen across all EUC platforms (Laptop, PC, VDI).
  • Adhere to Security Policy standards and ensure operational requirements are met in the delivery of services around standards and engineering.
  • Maintain support documentation and issue tracking using Confluence and Jira. Publish and maintain hardware certification standards to ensure consistency and quality.

The successful candidate will possess:

  • Extensive technical experience covering JAMF Administration on JAMF Pro/JAMF Cloud, Microsoft Intune device management and policy configuration, Microsoft Autopilot maintenance and engineering.
  • Knowledge of build task sequence in SCCM, Enterprise level Group Policy and Active Directory troubleshooting skills, Advanced macOS and Windows 10/11 troubleshooting skills.
  • Browser support and Microsoft Edge enterprise mode configuration, Troubleshooting and optimisation skills in an Enterprise environment.
  • Advanced understanding of Patch Management and Policy creation/implementation, Experience working in a compliance-driven environment, Office 365.

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