Digital Solutions Implementer
2 weeks ago
We are a global leader in unified commerce platforms, delivering world-class software solutions for the food and beverage industry. Our company has achieved remarkable success over the past decade, empowering thousands of F&B businesses across 40+ countries.
As a Software Deployment Specialist, you will thrive in a fast-paced, product-driven environment and be passionate about web and mobile technologies. This role combines technical expertise, customer engagement, and product advocacy to deliver world-class solutions and support.
Key Responsibilities:
- Develop a deep understanding of our software products and services
- Act as the primary point of contact for customers in your city, building trust-based relationships
- Lead onboarding and deployment activities at customer sites, including hardware setup (POS terminals, printers, KDS, etc.)
- Conduct training sessions for restaurant staff—cashiers, managers, and F&B managers
You will be part of a fast-paced, innovative team of developers, designers, and product experts who work together to drive business growth.
Requirements:
- 0–2 years of experience in software deployment, technical support, or account management in F&B, POS, or SaaS domains
- Strong knowledge of hardware setup and troubleshooting (POS systems, printers, networks)
- Excellent communication skills in English and at least one regional Indian language (Hindi, Tamil, Telugu, Kannada, Bengali, etc.)
Our company is headquartered in Singapore, with offices across five countries. We are backed by seasoned technology veterans with deep expertise in web, mobility, and e-commerce.
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