
Store Operations Director
18 hours ago
About the Store Leader Role
The Retail Store Manager will oversee store operations, manage performance, and ensure high customer service standards.
Key Responsibilities:
- Execute store operations and performance management tasks.
- Maintain progress reports and ensure timely completion of tasks.
- Plan and maintain stock availability.
- Ensure adherence to standard operating procedures.
- Deliver a mix of products and services that meet customer needs.
- Conduct visual merchandising activities.
- Collect market intelligence and trends to enhance business.
- Handle team reviews and briefings.
- Oversee deliveries and store audits through the team.
- Prioritize escalations and resolve issues promptly.
- Create a healthy work environment.
- Lead by example with attention to detail in business matters.
- Demonstrate excellent communication and customer handling skills.
Requirements:
- 4+ years of experience in retail management.
- Excellent communication and interpersonal skills.
- Flair for customer service and confident presentation.
- Flexible working hours and adaptability.
Preferred Qualifications:
- Leadership and team management experience.
- Background in premium brands or upmarket retail.
We offer a competitive salary based on experience and an equal opportunity to grow in our diverse and inclusive work environment. We strive for excellence and customer satisfaction, while maintaining a positive and dynamic work culture. Our employees are our greatest asset, and we prioritize their growth and well-being.
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