
Retail Business Change Consultant
2 days ago
Transform retail operations with a consultant who drives business change.
About the Role- We seek a dynamic Functional Consultant to join our team in understanding and addressing client pain points, business processes, and reporting needs.
- This role involves conducting workshops to translate business requirements into functional specifications that align with technology roadmaps.
- Translate functional specifications into technical fit documents that address feature/reporting/dashboarding gaps.
- The successful candidate will act as a trusted advisor to marketing, operations, and IT teams, ensuring alignment between business strategy and technology roadmap.
- Deploy functional specifications in software and train super users, setting cadences for support queries.
Required Skills: 5+ years of experience in retail consulting, strong understanding of POS, loyalty, CRM, inventory, customer experience, Marketing Automation tools and analytics platforms.
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