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Data-Driven Social Media Analyst
2 weeks ago
C5i is a pioneering AI & Analytics provider that combines human insight with AI technology to deliver trustworthy intelligence.
The company drives value through a comprehensive solution set, integrating multifunctional teams with technical and business domain expertise. At the core, C5i's focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making.
C5i serves some of the world's largest enterprises, including many Fortune 500 companies across various sectors.
Job Responsibilities:
- Leverage social media listening tools to create timely research and reporting on consumer insights, trends, competitive analysis, product insights and emerging consumer tensions.
- Understand business objectives and measurement requirements to guide decisions, KPI measurements and provide insightful recommendations.
- Develop strategic social reporting and analytics cadence by identifying key areas of measurements, optimizations & benchmarks.
- Tailor findings and provide insightful and actionable recommendations to executive level stakeholders using efficient storytelling and visualization skills.
- Experience working with multiple stakeholders and projects with ability to prioritize projects to meet deadlines.
- Passionate about technology with knowledge about computer hardware, builds, gaming (or willingness to learn).
- Serve as primary point of contact for social listening support and experience with educating audiences with best practices.
- Understand, conceptualize and integrate AI-based analysis and automation across social media analytics.
Required Skills:
- Minimum 7+ years of experience in Social media analysis and Research concepts
- Social Listening tools preferably Talkwalker, Brandwatch, Meltwater, and Synthesio
- Understanding automation and AI implementation
- Proficiency with Microsoft Office Suite – primarily with Excel and PowerPoint
