
Pharmacy Operations Manager
13 hours ago
We are seeking a highly skilled and detail-oriented pharmacy operations manager to oversee our retail store's pharmacy operations.
Key Responsibilities:
- Attend prescriptions at the sales counter, ensure accurate dispensing, and provide advice on correct dosage and medication use.
- Manage stock levels and maintain inventory records to ensure 100% fulfillment of prescriptions.
- Provide patients/customers with detailed information on medication usage, potential side effects, and health advice to ensure optimal therapeutic outcomes.
- Coordinate delivery requests and ensure timely and accurate delivery of medicines to customers.
- Manage inbound calls with a focus on providing drug information, patient education, and responding to queries related to drug therapy, home delivery orders, and medication concerns.
- Assist with cash transactions and billing at the counter when needed.
- Ensure that all medications are stored correctly, including temperature-sensitive drugs that require refrigeration and ensuring proper security measures are in place.
- Conduct thorough checks of received stock, including quantity, MRP, batch number, and expiry date, before entering the data into the system.
Requirements & Skill:
- Minimum Bachelor's degree in Pharmacy (B. Pharm)
- Valid pharmacist license as per state or national regulations.
- Minimum 1 to 3 years of experience in a retail pharmacy setting.
Skills and Competence:
- Strong knowledge of prescription decoding, medical abbreviations, and handwriting recognition.
- In-depth understanding of drug interactions, side effects, and alternative medications.
- Excellent communication and customer service skills.
- Ability to provide clear explanations regarding medications and their usage.
- Attention to detail and high level of accuracy in dispensing medicines.
- Strong organizational and inventory management skills.
- Knowledge of pharmacy regulations and industry best practices.
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