Operations Support Analyst
14 hours ago
Job Description
We are seeking an Operations Support Analyst to join our team at NTT DATA. The successful candidate will be responsible for ensuring the accuracy of data captured by installed security products across various retail stores in North America and globally.
Main Responsibilities:
- Working in a 24x7 environment, especially US shifts.
- Understanding customer request issues and applying logical thought processes to find solutions.
- Using Windows PC applications, including MS Office, which require keyboard navigation and awareness of internet usage.
- Providing efficient and courteous service to customers at all times.
Requirements
- 6 months of experience in a customer service role with ability to understand customer requests.
- Strong attention to detail, time management, and organizational skills.
- Effective communication skills, both written and oral.
- Graduate degree in any stream.
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